State Farm Insurance Agent - Youkie Chambers

State Farm Insurance Agent - Youkie Chambers, Photos

Customer Ratings and Reviews

• Hilary Pinter from Facebook
  
  (August 2, 2018, 11:09 am)

  Love our State Farm office!! Youkie and her team are so helpful. Derek Chambers had my new quote for our teen son to me so quickly, answered all my questions, and as always so personable and professional!! Thanks Derek!

• Frank E. Carpenter III from Facebook
  (May 18, 2018, 11:05 am)

  !!!FIND ANOTHER AGENCY!!! I filed a formal complaint against this office with State Farm Headquarters.

• Guest G. from Judy's Book
  
  (May 17, 2018, 8:00 pm)

  I filed a formal complaint against this office with State Farm Headquarters.I transferred my insurance from Progressive and bundled home, auto, and life insurance with my girlfriend at Youkie Chambers' office. My girlfriend and I were placed with a brand new agent. She wasn't well-versed in insurance, but she was nice and so we were patient.Fast-forward a couple months and I crashed my Volvo. I called State Farm and they said I had no rental coverage, which was strange, because I specifically requested it. Then I called looking for my adjuster and they told me I had "no collision coverage."When I was getting insurance, I specifically asked for "full-coverage" insurance for my car; I've had full-coverage the whole time I've owned my vehicle and didn't switch to State Farm to lose that, especially since it was only an extra $20/month. I even quoted the difference in price to the office manager.I called the office for resolution. The agent we had either quit or was fired. Her recorded phone calls were all conveniently deleted once she was let go. Office management told me I was screwed and that they weren't paying for anything. Cost me THOUSANDS of dollars.It would have been worth it to stay with my old company and pay a little more for premiums, rather than get completely screwed over by Youkie Chambers office.

• Jennifer Duke from Facebook
  
  (March 23, 2017, 10:21 am)

  Youkie, Brian, and the whole team are such amazing people to work with. Everyone truly loves what they are doing and wants to put the customer first. Best experience with an insurance company ever!

• Walker Lindley from Facebook
  
  (January 21, 2016, 3:47 am)

  I've been working with Youkie for 6 years now and it's always been great. From helping make sure I have the lowest rate possible to getting me a rental car after mine got totaled, she and her team have always had my back. This morning I called to add a lender's name to my auto insurance and found out that they'd already taken care of it a few days ago without me having to do anything! What great service!

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